CompTIA A+ Guide to Information Technology Technical Support, 11th Edition Jean Andrews Test bank
“CompTIA A+ Guide to Information Technology Technical Support, 11th Edition” by Jean Andrews offers a comprehensive overview of IT support, covering hardware, software, networking, security, and more.
Original price was: $50.00.$27.00Current price is: $27.00.
[embeddoc url=”https://academicresourceshub.com/wp-content/uploads/2024/09/Mod_01_Taking_a_Computer_Apart_and_Putting_it_Back_Together_.docx” download=”all” viewer=”microsoft”]”CompTIA A+ Guide to Information Technology Technical Support, 11th Edition” by Jean Andrews is an essential resource for IT professionals preparing for the CompTIA A+ certification exams. This comprehensive guide covers foundational and advanced topics in IT support, providing detailed explanations, hands-on exercises, and real-world scenarios. Readers will gain a thorough understanding of hardware, software, networking, security, mobile devices, troubleshooting, and cloud computing. The updated 11th edition reflects current industry standards, making it an invaluable tool for both students and professionals looking to succeed in IT support and technical roles.
Table of Contents:
- Introduction to IT Support and Help Desk Roles
- Hardware Installation and Maintenance
- Operating System Features and Management
- Networking Fundamentals
- Mobile Devices and Troubleshooting
- Security Best Practices and Protocols
- Cloud Computing and Virtualization
- Software Troubleshooting and Support
- Customer Service and Communication Skills
- CompTIA A+ Exam Preparation
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